Frequently Asked Questions

Have questions about Race Day Customs? You’re in the right place.

Whether you’re a racer looking for an easier way to offer merch, a fan shopping for your favorite driver, a racing fan looking for cool race related merchandise, a business, school, or organization looking for custom apparel, we’ve answered some of the most common questions below.

For Racers & Race Teams

How does Race Day Customs work for racers?

We make it easy for racers to offer professional merchandise without ordering boxes of shirts upfront.

You provide the information, photos, logos, sponsor graphics, and other artwork we need. We create your merchandise designs, send them to you for approval, and build your online driver page.

Once your page is live, your fans can order directly from us.

We ship directly to your fans, your school parents, your business.

You focus on racing. We’ll handle the merch.

Is there an upfront cost to start a driver store?

No.

There are no upfront merchandise costs and no requirement to purchase inventory before your store opens.

You do not need to buy a large quantity of shirts and hope they sell.

Do I need to keep inventory?

No.

Products are printed when customers order them, so you do not have to store boxes of shirts, hoodies, or other merchandise.

Do I have to collect money or take orders?

No.

Customers place their orders directly through your Race Day Customs store.

Race Day Customs handles the online ordering process, payment collection, order processing, and fulfillment.

Do I have to package or ship orders?

No.

Orders are produced and shipped directly to the customer. You do not have to package merchandise, make post office trips, or keep track of individual fan orders.

How long will my driver store stay open?

Our goal is to keep participating driver stores available throughout the racing season rather than opening them for only a short ordering window.

Store availability may vary depending on the driver, season, products, and other circumstances.

What do I need to provide to get started?

We may ask for:

Driver or team name
Car number
Racing class
Track information
Photos
Car graphics or wrap artwork
Sponsor logos
Social media information
Contact information
Permission to use submitted photos, logos, graphics, and other materials

You’ll provide this information through our Driver Onboarding Form.

Do I need professional artwork?

Not necessarily. Send us the best-quality files you have. Whenever possible, logos and graphics should be submitted as high-resolution PNG files with transparent backgrounds.

We’ll let you know if something cannot be used effectively.

Who creates the merchandise designs?

Race Day Customs creates the merchandise graphics based on the materials you provide.

Do I get to approve my designs?

Yes.

You approve your merchandise graphics before we move forward.

We are not putting your name, car, number, or sponsors on merchandise without letting you see what we created first. That would be a spectacularly bad business strategy.

Can Race Day Customs use my photos and graphics?

Drivers or authorized representatives must confirm that they have permission to provide the photos, logos, sponsor graphics, car artwork, and other materials submitted to us.

Our onboarding process includes authorization allowing Race Day Customs to use approved materials for merchandise, your driver store, and related promotional purposes.

Can I make changes after I approve a design?

We will do our best to accommodate reasonable changes before products are published.

Once products are live or orders have been placed, some changes may not be possible.

Can I choose which products are offered?

We’ll work with you to select merchandise that makes sense for your driver store.

Available products may include items such as T-shirts, hoodies, sweatshirts, long-sleeve shirts, and other merchandise depending on availability.

Can I sell my merchandise at the track too?

Since the merchandise is printed right before it is shipped we do not carry a stock of Racer specific merchandise. We may have our tent at tracks from time to time to sell Race Day Customs fan merch.

Do you provide a link or QR code for my store?

Yes.

Participating drivers can receive a direct link to their driver store and a QR code that can be shared with fans. When someone asks if you are doing merch this season, simply send them to your shop!

You can use the QR code on social media, signs, handouts, race trailers, hero cards, or other promotional materials.

Ordering & Fan Merch

How do I find my favorite racer’s merchandise?

Visit our Drivers section and select the driver you want to support.

Each participating driver has their own merchandise collection and store page.

Do you sell racing merchandise that is not tied to a specific driver?

Yes.

Our Fan Merch collection includes racing-inspired apparel and merchandise for fans, racing families, track moms, track dads, and anyone who cheers on a racer.

How are your products made?

Most Race Day Customs products are produced when an order is placed.

This allows us to offer merchandise without keeping large amounts of inventory on hand.

How long does it take to receive an order?

Because many products are made to order, orders require production time before shipping.

Production and shipping times can vary based on the product, destination, time of year, and fulfillment provider.

Tracking information will be provided when available.

How much does shipping cost?

ADD ONCE DECIDED RIGHT HERE

Can I change my order after placing it?

Because many products enter production shortly after an order is submitted, we cannot guarantee that changes or cancellations can be made once production begins.

What if I entered the wrong shipping address?

If the order has not entered production or shipped, we may be able to help. Once an order has shipped, we cannot guarantee that the delivery address can be changed.

Customers are responsible for providing an accurate shipping address at checkout.

Will I receive tracking information?

When tracking is available, you will receive shipping information after your order has been fulfilled.

Returns, Exchanges & Order Problems

Can I return or exchange an item?

Because most Race Day Customs products are custom-made or printed specifically for each order, we generally cannot accept returns or exchanges for buyer’s remorse, incorrect size selection, or change of mind.

Please review product descriptions and sizing information carefully before ordering.

What if my item arrives damaged or incorrectly printed?

We work really hard to ensure all products are imperfection free, however, things may slip by us. We are happy to assist so contact us as soon as possible if your item arrives damaged, defective, or with a printing error at Info@racedaycustoms.com

Please include your order number and clear photos showing the problem so we can review the issue.

What if I ordered the wrong size?

Because items are made to order, we generally cannot replace products when an incorrect size was selected during checkout.

Please review the size chart included with the product before placing your order.

What if my package is lost?

If tracking shows a delivery problem or your package does not arrive as expected, contact us and we will review the available tracking information and fulfillment details.

Custom Merch for Businesses, Organizations & Events

Do you only make racing merchandise?

No.

Race Day Customs also works with businesses, organizations, clubs, fundraisers, events, family groups, reunions, bachelor or bachelorette groups, and other customers who need custom merchandise.

Do I have to order a large quantity?

Not necessarily.

Because many of our products can be produced on demand, we may be able to create custom merchandise without requiring a traditional large bulk order.

Requirements can vary depending on the project.

Can you create an online merch store for my organization or event?

Depending on the project, we may be able to create an online merchandise collection so members, employees, supporters, friends, or family can order their own items.

Can you help create the design?

Yes.

We can work with your existing graphics or help develop a merchandise design based on the information and materials you provide. All designs are owned by Race Day Customs and may be used only on Race Day Customs merch.

Will I approve the design before products are sold?

Yes.

Custom clients will have the opportunity to review and approve merchandise artwork before approved products are published.

Can you use my business logo?

Yes, provided you own the logo or have authorization to use it.

By submitting artwork to Race Day Customs, you confirm that you have the necessary rights or permission for us to use the submitted material for your project.

General Questions

Where is Race Day Customs located?

Race Day Customs is a New York-based small business created for racing families, fans, businesses, organizations, and communities that want an easier way to create and sell custom merchandise.

Who runs Race Day Customs?

Race Day Customs is run by Amber and Olivia, a mother-daughter team who understand that racing already involves enough work, money, schedules, trailers, parts, sponsors, and chaos without adding a garage full of unsold shirts to the equation.

How do I contact Race Day Customs?

Visit our Contact Us page and send us a message.

If you are a driver interested in joining Race Day Customs, please complete the Driver Onboarding Form so we can collect the information needed to get started.

How many drivers do you work with?

We intentionally limit the number of drivers we bring onto the Race Day Customs roster so we can provide each participating driver with personal attention.

Roster availability may vary by season.

How do I join the Race Day Customs driver roster?

Complete our Driver Onboarding Form.

Once we receive your information, we’ll review your submission and contact you regarding next steps.

Still Have Questions?

We’re happy to help.

Use our Contact Us page for general questions, or complete the Racer Onboarding Form if you’re interested in joining the Race Day Customs roster.

You focus on racing, your events, or your business. We’ll handle the merch.